Written Testimonials & Google Reviews
100.0%WOULD REFER FRIENDS AND FAMILY TO US
I was sure I already wrote a review.. it's somewhere out there lol.
Anyway, from the beginning to end it's the most comfortable experience. ALL of the staff make you feel so at ease and welcomed. I have NEVER had that. I will be referring everyone I know!! I will go nowhere else! I love how confident Dr. Eisenbrock is as well!! Had he have been my dentist longer it would have saved me so many problems!!!
The staff is wonderful at Dr. Eisenbrock's office. I have been a dentist phob my whole life. But I feel very cared for when I go to his office. I don't get panic attacks leading up to my appointments anymore. I'm planning on finally getting my teeth to where I am happy and smile more. :)
Well I must say one thing the everyone in Bensalem family dentistry that work there are the most wonderful people that I experience in a dentist office ..I was very relaxed in there that's how they make you feel..and yes I will remain going to Bensalem family dentistry for good ..I thank each and everyone for your kindness it's helps a lot.
Today was my first time here. I called for an appointment and managed to get one that day! The staff were very nice and the hygienists and doctor were phenomenal. I felt very comfortable! I didn't wait long which was a plus and I was able to leave feeling much better. Thank you guys!
My experience was wonderful. I would recommend this office to everyone in need of a great dentist. Everyone is friendly and very helpful!
I have been scared to death to go to the dentist for the past 25 years. Dr. Eisenbrock and his staff changed that for me. They are all so caring and gentle! Not only that, I now like my front teeth when I smile! The experience has been life changing! Highly recommend! -Dawn Vesci
Had the most wonderful experience! Thank you to all of the staff and Dr. Eisenbrock for excellent service.
Dr. Eisenbrock and his staff are amazing! I'm not a fan of going to the dentist but I always feel comfortable when I am there. They are caring, knowledgeable, and very friendly. Easily the best dentist office around.
I love this office and the staff. Everyone is very kind and accommodating. Dr E is nutty and does amazing work!
what an excellent dentist with an excellent team behind him to help fix smiles. not only he has a sense of humor but he will cater to all your fears and needs during procedures. I have been afraid of dentists for my entire life and at 26 I was left without 6 teeth. Dr. E made sure we restore my smile without a single feel of pain. I drive 35 minutes just for his appointments, not a day without a regret goes by , better yet each day my smile gets better and better. I reccomend Him highly to everyone that needs a dentist and is afraid of one.
Dr. Eisenbrock and his staff always take care of me and my needs, while making sure I'm comfortable. Always friendly and happy to help.
I love, love, love this dental office. And I never would have thought I would use the word love and dental office in the same sentence. I have had such a fear since I was a child. They truly do cater to cowards. Ellen the dental assistant was there by my side the whole time, being ever so kind and gentle. I believe I have finally found my dentist office for life. I give them a 5 star rating!! All of them!!
I no longer have a fear of the dentist. Dr Eisenbrock and his staff are perfectionists. They are the best!!!!
Amazing experience every visit! Extremely knowledgeable and caring staff that ensure your total comfort is always top priority. Doc is direct & efficient to address all issues while providing each step of the process so you are aware of all procedures at all times.
My wife & I both frequent the office for multiple visits as the lovely staff provided a total breakdown of appointments and costs needed to complete necessary dental work to cater to our lifestyle and finances.
Follow up texts and calls are received after every visit to monitor the work provided to us which is comforting to know how much they care. We are known on a first name basis which is a true value with their client service!
The entire staff is so nice and really make you feel at ease. Dr. Eisenbrock did a wonderful job fixing my denture and the root canal work was painless. I would definitely recommend Dr. Eisenbrock to anyone who feels anxious or afraid of the dentist.
All of the hygienists there were friendly and helpful and pleasant. Dr. Eisenbrock was gregrious and efficient and professional. And I had no pain! I was very pleased with my visit.
Best experience I've had at a dental office. The doctor and staff were extremely friendly and professional. They understood my fear of the dentist and made the experience pleasant and stress free. I would highly recommend you visit this office.
Dr. Eisenbrock and his staff are amazing. I always feel welcomed and comfortable in his office. I actually don't dread going to the dentist anymore. I am glad to have found such a wonderful practice and I would highly recommend him.
I grew up on a farm with well water; no fluoride.I always had cavities and our family dentist didn't use novocaine. Clearly, this created a phobic kid. As an adult I took very good care of my teeth but needed to take a tranquilizer to go to dental appointments. I'll skip the horror stories so I don't get long winded, suffice it to say, Dentists were not my favorite people until I met Dr.Eisenbrock and his staff. Not only are the people nice and funny, but I truly felt safe with the Doctor. My visit was the first time I didn't feel whipped and racing for the motrin! Your office even smells good. Thanks for being so understanding and real. Liz Levinson
Great work. Very knowledgeable. Very friendly everyone is. I have had bad experiences with other dentists but this one is a keeper
Great practice. From a simple cleaning to major dental work, from the moment you walk in the door, until the work is done, they make you feel comfortable through out the entire process. They are also very accommodating, working around the patient's busy schedule. I am a working saxophone player and recently needed to cap my 4 front teeth. I only had a total of three days down time through out the entire process. Dr. Eisenbrock is a dental ninja!
Dr. Eisenbrock and his staff went above and beyond to take care of me. The office was closed when I called to report a dental pain; however, they made the necessary arrangements to see me. Dr. Eisenbrock performed a root canal in which was 100% painless and the price was very reasonable (I didi not have any type of dental insurance). 1 year ago I had a dental bridge done at the same office - I am a repeat customer because I am very satisfied with their services and level of professionalism!
I haven't been to the dentist in a while but I felt very comfortable in Dr. Eisenbrock's office. Everything that was done was explained in detailed. Dr. Eisenbrock and his staff are very nice, pleasant, and thorough with everything that they do.
Doc has taken excellent care of me. Their Hygienists are great. I've been coming here for 5+ years Perfect Care.
Doc has taken excellent care of me. Their Hygienists are great. I've been coming here for 5+ years Perfect Care.
The staff was friendly and efficient. The hygienist and dentist were very gentle and took my tooth sensitivity into consideration when performing the cleaning and exam. It was the first time I have every gone to the dentist and not dreaded it. Overall a very good experience.
Dr. Eisenbrock and his entire team are wonderful. I used to be afraid to go to the dentist but not anymore. You feel welcomed and well taken care of at this office.
The staff at Bensalem Family Dentistry is great! My dad and I recently became patients of the practice and thus far our experience has been a good one. Upon my first arrival the staff greeted me happily; making jokes which made me know I was in a comfortable environment. My first cleaning and exam was very thorough and a breeze. I came in a few weeks later to get copies of my x-rays and that was a quick and painless process as well. The staff remembered who I was calling me by my nickname while making sure everything was in line for the orthodontist whom they referred. I am glad we were referred to the Bensalem Family Dentistry and I look forward to coming in for my next cleaning.
Going to the dentist used to scare me. There, I said it. But ever since I started seeing Dr Eisenbrock, I actually look forward to going. The staff is very friendly and the work they do is excellent. They answer all my questions, no matter how many times I ask. He has instilled in me that routine checkups will avoid big problems. I am living proof of that. I am beyond happy that I found a dentist that I like and trust. A rare thing to find these days.
So glad I found this place a few years ago. The office is clean, the staff is friendly and Dr. Eisenbrock does great work! I used to be nervous going to the dentist, but the wonderful experience I had at Dr. Eisenbrock's has my anxiety a little less each time I go back. Definitely recommend this Dentist to anyone who likes to have a pleasant experience at the dentist!
This office is FANTASTIC! They take wonderful care of you from the moment you walk into the office and they treat you like family. If you ever need anything, they're there to help. I have not had extensive work, but what I've had is excellent. Doc and his team work very efficiently. They've built great relationships on trust and compassion. I always look forward to my check ups.
MY EXPERIENCE WITH THIS OFFICE WAS 100% OK IN ALL RESPECTS. WHEN I GET BACK TO PENNA. I WILL CALL THEM FOR AN APPOINTMENT. JOE PETERS SR.
I have been going to the office for about a yr. Doc. Knows his stuff, they have great plans for those of us without. Dental ins. And staff is great!
Bensalem Family Dentistry has been an excellent experience. The staff has always been friendly and thorough in explaining what they’re doing and why. For me, the best part about them is that they helped relieve my TMJ, something I thought I’d be stuck with for the rest of my life.
Over the past 10 years, I’ve progressed from grinding my teeth to waking up with a tired jaw, and then eventually to a sort of hinge popping and jaw dislocating condition. I had tried a $10 night guard from online, which got torn up after a few weeks and made me gag constantly.
On the first visit to Bensalem Family Dentistry, the hygienists and Dr. Eisenbrock all noticed the wear and tear from the grinding, as well as the hinge popping and relocating. They asked me about the pain I was experiencing, questions like how bad it was, how often I had it, if I had tried a night guard before and eventually why I wasn’t using one. After I explained everything, they suggested making me a custom fit night guard for my top teeth only. They addressed all of my issues. During the entire conversation, I did not feel pressured into making the purchase, though at the level my TMJ had progressed to, I knew this was the best opportunity to try a real night guard.
All of the promises Dr. Eisenbrock and team made held true. No more tired jaw, no gagging (except the rare case my nose is congested, but only lasts a few seconds), no stink, and the night guard is holding strong after a year of use.
Overall, Bensalem Family Dentistry has a great facility, and the staff is more sincere and friendly than anyone could ask for. I would highly recommend them to anyone, not because they helped relieve my TMJ, but because they made the experience personal. They took the time to discover my concerns and addressed each one while treating me like a person, not a customer.
I have been a patient of Doctor Eisenbrock since he started his practice. Not only is the Doctor personable and friendly, but he always seems to have a confident straight forward approach to whatever my situation is with my teeth. I have never had an issue. Although member of the staff may have changed over the years, which is expected, they have always treated me like family, and have always been warm to me and made me feel welcome in their office. Keep up the good work!!
Dr.Eisenbrock, Jackie, Candice, Lauren, Marci, Veronica, and Angel are amazing!! Each of these individuals have gone above and beyond to make sure I was comfortable, happy, and had the proper procedure done. In the last three months, I've had fillings, onlays, and cleanings done. Dr.Eisenbrock is an extremely patient, gentle, funny, and caring dentist. He has done a great job on every one of my fillings(10), and onlays (2). He has made every visit better than the last. Before my first filling, I was extremely scared but Jackie reassured me I was going to be okay, she's so funny, and relatable. Without her, I know I would have had major anxiety. Lauren is the best dental hygienist; she gets all the plaque and tartar off, and is extremely friendly. Candice is a ball of energy, she is such a kind hearted genuine person, and she always helps me with the prices. Marci and Veronica are the beautiful face that greets everyone, they are knowledgeable, and sweet. Angel is personable, and easy going. I wish I would have came to Dr. Eisenbrock sooner!! Thank you all for making my dental experiences great!
Wonderful people in a really great office. Everyone is so understanding and patient. Thank You All!
When I first met Dr. Eisenbrock in 1988 my teeth could not be cleaned until a scaling was done first, Even after some time when I went back I had the same problem. Dr. Eisenbrock had a difficult time teaching me how to clean my teeth and to convince me to do it often. (I was really stubborn).
What finally got to me was his statement that his policy is to SAVE teeth, not repair or replace them He convinced me that it could be done and that I could keep all my original teeth.
It has taken a while, but with his persistence I now have my original teeth (at 77 years old) and they take very little cleaning (and rarely a cavity).
Thanks Doctor !! It worked !!
I've been using Dr. Eisenbrock at Bensalem Family Dentistry for many years and have always received excellent attention and care. I have always found that the staff pays attention to my needs and fears from the receptionist to the dentist. They help me to plan my visits to ensure that I return for follow up care or return to complete a procedure. As I have aged I am very concerned about keeping my teeth as healthy as possible and Bensalem Family Dentistry has helped me do that.
Very friendly clean neat organized office. Most people are afraid to go to the Dentist. Dr. Amanda made coming for a visit like I was going for ice cream (probably how i got there..LOL). I've never in my life had such a good experience with literally no pain at all! This office seems extremely well run. They answered all my questions and took care of all insurance billing. I definitely recommend this office and Dr Amanda!
The staff are fabulous! Dr. Eisenbrock was great!
I just switched to Dr. Eisenbrock's office earlier this year and am really happy I did! I was always afraid to go to the dentist but once I started going there my fears have gone away. Everyone is so nice and attentive and they make me feel extremely comfortable. I definitely recommend them to anyone!
I went in to get a root canal done on one of my teeth. The whole process took less than an hour and was completely pain free! Dr. Eisenbrock was very reassuring and made me feel relaxed through the whole process.
It is always a pleasure to go in for a visit. I am not a fan dental work, but the staff at Dr. Eisenbrock's office make me feel welcome and at ease. The dental work is also first rate. I would highly recommend their office.
I had a great experience they really care and the staff was so nice!
Very friendly staff, clean and neat office, they take the time to explain things before they do them. easy access and minimal wait time.
Great professional, courteous, friendly staff: excellent dental care. A very satisfied patient
They were great, very nice yet professional.
Always a pleasure.
I am from Venezuela and I have being going to Dr. Michael for mores then 8 years and I really love him and his wife they are very good and very professional .I had to go back to Venezuela for 2 years and i really miss this place I came back and I want to stay here with them . Yo soy de Venezuela y mi dentista ha sido el Doctor Michael por más de 8 años y me encanta el y su esposa son muy buenas personas y muy profesionales he tenido malas experiencias en el pasado ,regrese a Venezuela por 2 años y extrañe mucho este lugar así que ahora que estoy de regreso quiero quedarme aquí con ellos.
Everyone at this office is friendly and makes you feel comfortable going to the dentist.
in the last week- APRIL 2016
"ALL DENTISTS ARE NOT CREATED EQUAL". DR. EISENBROCK AND HIS ENTIRE TEAM ARE LIVING PROOF OF THAT STATEMENT. HERE ARE A FEW REASONS WHY.
1. ATTENTIVE: THEY ARE REALLY RESPONSIVE, USING PHONE CALLS AND TEXT MESSAGES TO MAINTAIN CONTACT AND GIVE FRIENDLY REMINDERS OF UPCOMING APPOINTMENTS.
2. SPOTLESS: THE ENTIRE OFFICE, FROM THE WAITING ROOM TO THE CHECK OUT AREA TO THE ACTUAL DENTAL ROOMS ARE IMMACULATE. NOT ONLY IS HIS OFFICE SO CLEAN YOU COULD EAT OFF THE FLOOR, BUT EVEN THE DESIGN ELEMENTS ARE PLEASANT AND RELAXING.
3. KNOWLEDGEABLE: PERHAPS THE MOST CRITICAL QUALITY YOU WANT IN A DENTIST IS SOMEONE WHO SIMPLY KNOWS THEIR STUFF. DR. EISENBROCK AND EVERYONE ON HIS TEAM REALLY IMPRESS WITH THEIR DENTAL SAVVY.
4. BEDSIDE MANNER: IN MY ESTIMATION, AN UNDERVALUED TRAIT IN A DENTIST IS THE ABILITY TO EXPLAIN AND RELAX THE PATIENT. I WAS REALLY TAKEN ABACK BY HOW MUCH DETAIL THEY PROVIDE ABOUT THE PROCEDURES THEY ARE PERFORMING AND EVEN THE FINANCIAL BREAKDOWN OF WORK BEING PERFORMED.
5. PASSION: IN ANY FIELD OF ENDEAVOR, THE TRULY SUCCESSFUL ALWAYS SHARE THIS CRITICAL ATTRIBUTE; A ZEST FOR LIFE AND FOR WHAT THEY DO. DR. EISENBROCK AND HIS TEAM ALL SHARE THIS ENERGY AND IT REALLY MAKES A DIFFERENCE.
MY HUSBAND AND I BOTH HAD WORK DONE HERE AND IT'S THE BEST WORK WE'VE EVER HAD. DR. EISENBROCK IS A PERFECTIONIST WITH HIS WORK AND I'M SO GLAD TO FINALLY HAVE A DENTIST WHO DOES THINGS RIGHT. MY PREVIOUS DENTIST MADE SO MANY MISTAKES AND THE WORK NEVER FELT RIGHT (DR. EISENBROCK FIXED ALL HER MISTAKES, TOO!) I WILL NEVER TRUST ANYONE ELSE WITH MY TEETH EXCEPT FOR DR. EISENBROCK! THE STAFF IS WONDERFUL, FRIENDLY AND ARE VERY HELPFUL AND KNOWLEDGEABLE. IF YOU'RE LOOKING FOR AN OFFICE THAT KNOWS WHAT THEY'RE DOING AND THAT WILL GIVE YOU THE BEST CARE, THIS IS IT!
I HAVE THREE CROWNS DONE AS FAR AS I AM CONCERN THEY ARE THE BEST. I HAD A DENTIST A LONG TIME AGO I LIKE BUT WHEN SHE STOP PRACTICING. I TRY FINING A NEW DENTIST NOW I HAVE FOUND MY DENTIST I DO NOT NEED TO LOOK ANYMORE. GREAT JOB I LOVE THESE GUYS.
~ 5stars Donald M Featured review
Im the biggest coward when it comes to dentists. I avoid going to the dentist for years. I found Family Dentistry caters to cowards so I gave it a shot. The staff were all great polite & had a good sense of humor. Now that Im 58 Ill be going to the dentist when Im supposed to. I want to thank the doc and the staff for a great experience. See you in June.
Ps: i want that Mermaid in the office : )
~ Rosemary S Customer since 2011
The staff are always friendly and concerned about your well-being! Thank You for your services.
~ 5stars Maria P Verified customer
The doctor and the staff are excellent. Everyone makes you comfortable and eases any concerns you might have about going to the dentist.
~ 5stars Anonymous Verified customer
Good friendly service with detailed care.
~ 5stars Rosemary S Customer since 2011
Always a good experience. You tell what needs to be done and how well I am doing.
~ 5stars Edward C Customer since 2013
Looking forward to my appointment in September. Always a great experience when coming into the office. Before joining Bensalem Family Dentistry I thought a clean mouth was primarily a white smile. The office showed me the importance of gum health and how to make progress with my gums. Admittedly I am still not an everyday flosser, but I floss now non the less thanks to the office staff.
~ 5stars Joe P Verified customer
JUST WANTED TO THANK YOU ALL FOR BEING SO NICE TO AN OUT OF STATER. I WILL BE GOING TO SARASOTA FLA. FOR A FEW MONTHS, THEN ON TO LAS VEGAS FOR 3-4 MONTHS. WHEN I COM BACK TO PHILA. ( SEE DAUGHTER) I WILL CALL YOU TO SCHEDULE A CLEANING ETC. YOUR FREE INITIAL SCREENING FOR MY BRIDGE/ TOOTH PAIN WAS A GODSEND. ALL YOUR PEOPLE ARE VERY NICE ESPECIALLY MARCY. SEE YOU ALL NEXT MAY OR JUNE 2016. BEST REGARDS TO ALL. JOE PETERS SR.
~Tanya P Verified customer
Very courteous and kind staff willing to help in any way possible and were able to schedule an emergency session the same day.
~ Anonymous Verified customer
Very nice staff, they stayed late for me one day I needed a filling and got lost because my GPS took me to another route... But then the filling came out only two- three weeks later. I called the office, they got me in and hopefully they will fix it the correct/best way this time and I won't have any issues. Great office, friendly staff!
~ Devon R Verified customer
Best dentist I've ever been to. Everyone is friendly and knowledgable!
~ Cindy Lally
See her testimonial here
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